ToolChest


Click here for a complete list of operations.

SupportTicketStatusGetById

Returns the support ticket status matching the specified identifier.

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /PROD-R4-1/Toolchest.asmx HTTP/1.1
Host: servicestationapi.bartecautoid.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://bartecautoid.com/SupportTicketStatusGetById"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <AuthHeader xmlns="http://bartecautoid.com/">
      <ApiUsername>string</ApiUsername>
      <ApiPassword>string</ApiPassword>
    </AuthHeader>
  </soap:Header>
  <soap:Body>
    <SupportTicketStatusGetById xmlns="http://bartecautoid.com/">
      <authenticatedUser>
        <Oid>guid</Oid>
        <Username>string</Username>
        <UserRegion>US or Europe</UserRegion>
        <UtcOffset>short</UtcOffset>
        <PhoneNumber>string</PhoneNumber>
      </authenticatedUser>
      <supportTicketId>int</supportTicketId>
    </SupportTicketStatusGetById>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <SupportTicketStatusGetByIdResponse xmlns="http://bartecautoid.com/">
      <SupportTicketStatusGetByIdResult>
        <Success>boolean</Success>
        <ErrorMessage>string</ErrorMessage>
        <Data>
          <ContactName>string</ContactName>
          <ContactPhoneNumber>string</ContactPhoneNumber>
          <SupportPhoneNumber>string</SupportPhoneNumber>
          <SupportTicketStatuses>
            <SupportTicketStatus xsi:nil="true" />
            <SupportTicketStatus xsi:nil="true" />
          </SupportTicketStatuses>
        </Data>
      </SupportTicketStatusGetByIdResult>
    </SupportTicketStatusGetByIdResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /PROD-R4-1/Toolchest.asmx HTTP/1.1
Host: servicestationapi.bartecautoid.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <AuthHeader xmlns="http://bartecautoid.com/">
      <ApiUsername>string</ApiUsername>
      <ApiPassword>string</ApiPassword>
    </AuthHeader>
  </soap12:Header>
  <soap12:Body>
    <SupportTicketStatusGetById xmlns="http://bartecautoid.com/">
      <authenticatedUser>
        <Oid>guid</Oid>
        <Username>string</Username>
        <UserRegion>US or Europe</UserRegion>
        <UtcOffset>short</UtcOffset>
        <PhoneNumber>string</PhoneNumber>
      </authenticatedUser>
      <supportTicketId>int</supportTicketId>
    </SupportTicketStatusGetById>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <SupportTicketStatusGetByIdResponse xmlns="http://bartecautoid.com/">
      <SupportTicketStatusGetByIdResult>
        <Success>boolean</Success>
        <ErrorMessage>string</ErrorMessage>
        <Data>
          <ContactName>string</ContactName>
          <ContactPhoneNumber>string</ContactPhoneNumber>
          <SupportPhoneNumber>string</SupportPhoneNumber>
          <SupportTicketStatuses>
            <SupportTicketStatus xsi:nil="true" />
            <SupportTicketStatus xsi:nil="true" />
          </SupportTicketStatuses>
        </Data>
      </SupportTicketStatusGetByIdResult>
    </SupportTicketStatusGetByIdResponse>
  </soap12:Body>
</soap12:Envelope>